Spinrollz Customer Support
Spinrollz Customer Support
A bookmaker’s customer support feature is one that is often overlooked when it really shouldn’t be. Take our word for it: you don’t want to be stuck in a situation where you’ve won a large amount, but can’t claim it because your withdrawal requests keep getting denied and no one can tell you why! Luckily, this is highly unlikely to be the case here at Spinrollz, where (after extensive testing) we’ve found the support team to be highly reliable.
While the site recommends contacting support via live chat (which you can do with a convenient button that shows up on several pages, including in the main menu), you can also do so via e-mail by writing to support@spinrollz.com. For our purposes, we tested exclusively the live chat function – but it’s undeniable that e-mail holds more merit for those with more complex issues or who simply can’t dedicate themselves to a real-time conversation.
Live Chat Support | Yes |
E-Mail Support: | Yes |
Spinrollz Compared to Other Bookmakers
Bookmaker
Rating
Bonus
Min Deposit
Min Withdrawal
Payment methods
Licenses
Visit
1500 € + 300 Free Spins
€10
€50
N/A
Honestly, I was very pleasantly surprised by the quality of service here at Spinrollz. As someone who reviews online bookmakers for a living, I’ve had my fair share of horrific experiences where live chat agents attempt to gaslight me or just straight up ignore me when I ask a question they don’t like – that is, if they speak to me at all. This wasn’t the case at Spinrollz at all. The representative I connected with was very polite and knowledgeable, and while it took them a few minutes to look up the answers to some of my questions, they still did so to the best of their ability. We don’t anticipate that you’ll have much trouble when playing here.