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GreatWin Customer Support
Last Updated: Apr 16, 2024
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GreatWin Customer Support
Many sports betting sites are competing with one another in terms of customer communication in an attempt to retain their visitors. But this is also something you must keep in mind when visiting a platform – does it allow you to communicate with a customer support team? Even though you probably already know this, let us briefly go over the two ways to get in touch with GreatWin's support staff.
If you run into any problems, you should probably use the chat feature. In the event where a serious issue appears or you have a question regarding how something works, you should contact support immediately. On most computers, the chat box tool is found in the panel on the top left of the screen. For mobile users, the navigation menu is in the top right corner, or they can scroll down the page. This is because the menu is in a different place on desktop computers and mobile devices.
The other tool you can use is the email option. For this, you need to compose an email and send it to the platform’s email address, which is specified below. This method gets you a slower reply, but also does not demand you to stay in front of your device and wait for a reply as would the chat tool.
| Phone support | No |
| Live chat | Yes |
| E-mail support | [email protected] |
| Ticketing system | No |
I had a couple of questions regarding the payment options at GreatWin and their availability around the globe. Needless to say, I was happy to get a quick response. In fact, it only took the team about 2 minutes to reply to my query, but, of course, I made sure to use the chat tool. Overall, I am happy with both the response time and the educated answer I got.