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Caspero Customer Support
Last Updated: Jun 10, 2025
Sports betting offer
100% Match up to €100
Caspero is Restricted
Caspero Customer Support
Although some players think that an online bookmaker’s bonuses or betting options are its most important feature, in our opinion those things don’t even crack the top 3! Instead, you should be paying attention to things like its safety procedures, and yes, customer support. If you end up in a bind, you’ll only have the support agents to pull you out of it! But how can you get in touch with them?
Caspero in particular will give you two separate methods: live chat and email. Out of those, we’d heartily recommend that you use email, in no small part because the live chat feature is pretty disappointing (we’ll discuss that more just below). Although email will be slower, taking up to 24 hours for a response, that response is practically guaranteed to be significantly more useful than whatever you’d get out of the live chat.
| Live Chat Support | Yes |
| Email Support: | Yes ([email protected]) |
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100% up to €1000 + 100 Free Spins
€10
€25
N/A
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Ugh, don’t even get me started on the horrible experience I had with Caspero’s live support! For starters, it took about fifteen minutes for an agent to even say hi to me (about five minutes to connect, another 10 to give me an initial response the equivalent of “let me look into this for you”. After that, you guessed it, more waiting. And was the wait time worth it? Nope! The responses I got were very vague and incomplete, and often required multiple follow-ups which, you guessed it, made the whole thing even slower.