Spinko Customer Support

Spinko Customer Support

Being able to contact the customer Support of a betting site and to hear back from them quickly, with a helpful solution to one’s problem, is one of the most important indicators of a high level of quality for any online bookie that you are interested in playing with! That said, if you are wondering whether the Customer Support of this particular bookie rises to this standard, the answer is a definite yes.

For one, that is because the online betting site has multiple channels of communication that its punters could use to get in touch with its Customer Support. For instance, you could contact them via the Live Chat of the gambling house, or via its Email Support team. Both of these are available around the clock, and both of them speak multiple languages: Greek, English, and French.

Let’s start off with the Live Chat Support of the gambling house, which is easily the highlight of its Support functionalities. The Chat is open around the clock, as we mentioned before, and can be launched from any page of the online gambling house by clicking on its button at the bottom right end of said page. This is excellent because it means that help is always near.

The chat starts off with a simple query about your account and what problem you have, and then connects you with an agent of the online gambling house right away. In our view, even though chatbots nowadays are better than ever, this is still preferable, because there is just no replacing the human touch when it comes to Support as of the time of writing.

The average response time of the online gambling house was just a couple of minutes at most. So, we think that the Live Chat of Spinko is definitely worth checking out for any type of issue that you might have. At the same time, we are happy to report that there was an alternate means of getting Support, via the email address of the online casino.

In general, email Support is a bit slower to get back to punters because of the nature of email as a means of communication. At the same time, it offers the advantage of letting punters really lay out the problems they are experiencing and offering them a more thorough solution for those problems.

In our experience, though, we could still rely on the email Support to get back to us within an hour or within two hours. Of course, it is possible that in cases of extreme workload, they will be slower to respond to punter queries, too. Either way, the final verdict on the Support of Spinko is that it is very good!