LolaJack Customer Support
LolaJack Customer Support
What we got from LolaJack's customer service was just excellent across all criteria. We tested it extensively with various fictitious problems, and each time, the team gave us answers that were both thorough and useful. When we asked them simple questions regarding tournaments or how to verify our profile, they answered super quickly. It required more time to resolve serious issues, such as questions about payment processing delays, but communication was open and cordial the whole time.
To begin a live conversation with an agent, you'll need to complete a short form first. Although it is slower that way, it is far faster in getting the word to its intended recipient. After they were joined, the representatives were incredibly helpful and clarified every detail. Additionally, the email support response time was also faster than we ever hoped for. Still, the difficulty of your problem determines the speed of the help you'll receive, but even so, this platform is often more pleasant and easier to use than others.

| Live Chat Support | Yes |
| E-Mail Support: | Yes |
LolaJack Compared to Other Bookmakers
Bookmaker
Rating
Bonus
Min Deposit
Min Withdrawal
Payment methods
Licenses
Visit
LolaJack
100% up to EUR 100
€10
€10
N/A
Restricted
100% up to €1000 + 100 Free Spins
€10
€25
N/A
Reaching customer service was never an ordeal, and they were kind and helpful in resolving the issues I had. Live chat was far more accessible and faster, but email was just as useful.