HashLucky Customer Support
HashLucky Customer Support
While for the most part, your time at HashLucky is expected to go smoothly and without any major mishaps, it’s no secret that just about nothing in life is ever set in stone. So, if for whatever reason, you happen to stumble into a pesky problem that refuses to go away on its own, you need to know how to handle the matter quickly and without excessive panic.
In case you’ve landed yourself in unfavourable circumstances, you’ll want to reach out to Customer Support. That can happen in several ways. For one thing, if your problem is more of an annoyance rather than a severe issue, you could simply draft up an inquiry to send over email. Usually, responses are pretty swift but still, a wait time of about 24 hours is fairly reasonable for replies through email. HashLucky’s Customer Support even has separate channels of communication regarding the type of inquiries you have – general and finance – so that’s an added distinction you might appreciate.
If, however, you’re having a serious problem, bordering on an emergency, the best thing you can do is contact Customer Support directly through the 24/7 Live Chat. The responses are almost instant, with occasional delays in case of exceeded capacity. Nevertheless, the staff is incredibly quick to assist and thorough in their replies, so you’ll be left in good hands.
An additional feature of which you should probably take advantage of are the FAQs at the bottom of the website. It’s a fairly straightforward way of getting information in a swift manner while only focusing on the most important aspects, so be sure to spend some time reading through them.
Live Chat | Yes |
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All in all, I’ve been left quite impressed with the Customer Support at HashLucky, especially when it comes to the quality of the Live Chat. The replies come almost instantly, the support agents are incredibly helpful and willing to answer questions, and the assistance is to-the-point and catered to one’s individual circumstances.