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Dice Palace Customer Support

Item: Dice Palace Customer Support
Rating: 5.0 / 5
Author: David Kane

3.9/5

Written by:

David Kane

Last Updated: Jul 01, 2026

DicePalace neither impressed me nor did it cause me to rate their customer support negatively. They do exactly what needs to be done. They respond quickly in the chat, they are polite, and they give the impression of being professional. For a bookmaker, customer support needs to be clean and practical without too many bells and whistles, and DicePalace is precisely that when it comes to this side of their business.

DicePalace Customer Support

If you encounter any common operational issues or have general questions about managing your account, your first point of reference should be the comprehensive FAQ section located inside the dedicated Help Centre. For instances where you need direct, immediate assistance, the live chat feature connects you with polite, helpful staff members around the clock. The platform's support team is available 24/7, providing quick responses to help resolve any technical or wagering inquiries in real time without forcing you into long waiting periods.

When dealing with more complex matters that require official documentation or extensive detail, transitioning to traditional email communication is the best approach. You can reach out directly to the primary inbox at [email protected] to submit verification files, formal account appeals, or detailed transaction queries that require tracking. While this method lacks the instant nature of the live chat interface, it ensures that your specific case is logged, thoroughly reviewed by specialized agents, and backed by a permanent written history of the conversation.

Dice Palace customer support

Phone support	No
Live chat	Yes, available 24/7
E-mail support	[email protected]
Ticketing system	No

Bookmakers reviewer

David Kane

Expert opinion

David Kane is an expert content editor at BettingSite.cc, known for his detailed reviews of the newest bookmakers. His in-depth analyses and clear advice benefit both new and seasoned bettors, enhancing their betting experiences with reliable information.