X3Bet Customer Support

X3Bet Customer Support

Overall, X3Bet's customer service is better than expected. When we tested it with both some small and some bigger problems, the answers were mostly helpful and professional. They swiftly answered simpler queries, like bonus explanations or how to navigate your account. It took longer to handle more complex problems, such as questions about payments, but communication was clear and consistent until a solution was found.

Before connecting to an agent through live chat, you need to input some basic information. It would be better if it were direct, but it routes the request to the right person quickly. Agents were kind and clear in their explanations once they were connected. Email support also got back to us a little faster than we thought they would. Response times vary according to how complicated the problem is, but overall, the experience feels friendly and better than that in most other platforms lately.