Australia 
Austria 
Belgium 
Brazil 
Canada 
Czech Republic 
Chile 
Netherlands (EN) 
France 
Deutschland 
Ελλάδα 
Italia 
Ireland 
España 
Switzerland 
South Africa 
Polska 
Portugal (PT) 
Thailand 
Magyarország 
UK 
Norway 
New Zealand 
Finland 
Vivaspin Customer Support
Last Updated: Mar 24, 2026
Sports betting offer
100% Up to €5000 + 1000 Free Spins
Vivaspin is Restricted
Vivaspin Customer Support
VivaSpin provides an around the clock live chat service that is open to both active players and casual visitors. The platform utilizes a feature called Live Agent Chat, which acts as an initial bot to identify your account and forward you to a human representative. This quick step helps the staff know exactly who to connect you with. Once you reach the actual team, the agents are patient and helpful, keeping a friendly tone to make sure your issues are handled smoothly.
For questions that are not time sensitive or require a written paper trail, you can reach out using [email protected]. This email route is the proper choice for sending formal requests or detailed documents that do not need an immediate live answer. While the chat is built for real time speed, the email option ensures that more complex or administrative matters are carefully tracked and completed thoroughly.
| Phone support | No |
| Live chat | Yes, available 24/7 |
| E-mail support | [email protected] |
| Ticketing system | No |
Vivaspin Compared to Other Bookmakers
Bookmaker
Rating
Bonus
Min Deposit
Min Withdrawal
Payment methods
Licenses
Visit
100% up to €1000 + 100 Free Spins
€10
€25
N/A
Casino of the month
Immerion
100% up to €1000 + 100 Free Spins
Welcome Bonus
100% up to €1000 + 100 Free Spins
US Accepted
I was satisfied with VivaSpin’s support. I tested the chat and while there is an AI agent used, it is mostly for practical purposes (to verify whether you are a registered user or a guest) and does not waste your time. After I submitted my email address I was immediately connected to a support agent and asked a few questions. The person on the other hand made sure to provide accurate information, while keeping the conversation friendly. The support service is efficient.