Vipsta Customer Support

Vipsta Customer Support

The Customer Support of an online betting site or casino is very often overlooked by its players. However, it is one of the most important features of the whole experience! That is because the Support is the place to turn to if anything goes wrong when betting. From miscared bets to transactions that have failed to go through, the Support of the betting site is where such issues can be resolved.

So, it’s incredibly important to make sure that you do have access to Support and that the people on the other side of the line are competent. That is precisely the case with the Support features of Vipsta!

There were two channels that we could get help from. First off, there was the Live Chat of the bookie. The Chat was open on a 24/7 basis, and it was also staffed by responsive and helpful reps, which makes it a great way to solve the issues one might have. However, if you would prefer to get help via email, you can also do so within Vipsta, too.

That said, we would recommend against using email support in general. It provides solutions to problems much slower than Live Chat does. The average response time for email support is up to a whole day, so there’s no reason to wait that long when Live Chat is right there. Still, we are happy that email Support is also an option!

We should also say a couple of words about the FAQs of the gambling house. These are small articles in the Help Center page of Vipsta, which contain information and answers to frequently encountered problems. We recommend taking a look at them, too, if you have any issues with the bookie, as that might save you the hassle of having to contact Support in the first place!