Vegas Hero Withdrawal

Vegashero Withdrawal/Verification

Deposits and Withdrawals

Vegashero supports a lot of deposit and withdrawal options, but availability depends heavily on the region. Some countries offer access to more payment methods, while others are limited to fewer options. The main methods include Mastercard, MiFinity, Skrill, and Neteller, along with several cryptocurrencies such as Tether, Bitcoin, Ethereum, XRP, USDC, Bitcoin Cash, Cardano, Litecoin, and Dogecoin. For withdrawals, bank transfer is also available in addition to the previously mentioned options.

The minimum deposit amount is generally set at €10, although in certain regions and for specific payment methods, the minimum may be €15. The maximum deposit also varies, for some services it’s capped at €2500, while others may allow up to €5000 per transaction. These differences make it important to review the available options by country before choosing a preferred method. Some of the limitations may not be clearly stated in advance, so checking the cashier section while logged in is often the only way to confirm.

For withdrawals, the minimum is again usually €10. However, this isn’t consistent across all services. Some cryptocurrencies have notably higher minimums, starting at €30 and rising to €50 or even €60 depending on the token used. It’s also worth noting that bank transfers are only available for cashing out, not for deposits.

Payout speed depends entirely on the method selected. Bank card withdrawals usually take between 3 to 5 business days. Bank transfers tend to take longer and may add additional delays depending on the bank’s internal processing time. Cryptocurrencies are generally the fastest option, with many transactions being completed almost instantly. They promote a standard withdrawal processing window of 1 to 3 business days, but actual times vary based on both the payment provider and internal approval processes.

Maximum withdrawal limits are tied directly to the VIP system, which includes five tiers. At Level 1, the maximum allowed is €500 per day and €7000 per month. Level 2 keeps the same daily cap but raises the monthly limit to €10000. By reaching Level 3, the daily limit increases to €800 and the monthly maximum becomes €12000. Level 4 offers up to €1000 per day and €15000 per month. The highest level, Level 5, unlocks a daily cap of €1500 and a monthly ceiling of €20000. This system clearly rewards long-term account activity and VIP progression, but may feel restrictive to those at the lower levels, especially if larger sums need to be withdrawn, even in the higher levels there are high-rollers that play with much bigger sums.

One notable issue is the lack of clear information about transaction fees. Neither the Terms and Conditions, nor the Payments section, nor the Help Centre provide details on whether Vegashero applies any deposit or withdrawal fees. It’s unclear if the platform charges any processing fees directly. That said, it’s still possible for banks or third-party services to charge fees independently, depending on region or currency conversion.

Verification

Account verification is a standard process designed to confirm the identity, age, and location of users, as well as the legitimacy of payment methods and fund sources. This helps ensure responsible gaming, prevent fraud, and comply with legal regulations such as anti-money laundering (AML) and Know Your Customer (KYC) laws.

According to Vegashero’s terms (section 5), users must submit various types of documentation upon request. These documents can be required both before and after a deposit or withdrawal. If you fail to provide the requested documents within 30 days, your account may be suspended or permanently closed.

Additionally, third-party services may be used to assist with verification, such as credit reference agencies or anti-fraud software. Vegashero can carry out phone, video, or face verification if necessary.

After all documents are submitted in full, account verification is typically completed within 24 to 48 hours. However, in more complex cases or if additional checks are required, the process may take longer. If more information is needed, Vegashero’s support team will reach out directly to avoid delays.

Here is a list of the requested documents. These may vary depending on the individual case:

Valid Identity Document – Must be legible, clearly show your name and birthdate, and must not be expired. This could be a passport, ID card, or driver’s license.

• Proof of Residence – A recent utility bill, tax letter, or bank statement issued within the last 3 to 6 months, depending on your situation.
• Proof of Ownership of Payment Method – This confirms that you’re the legal owner of the payment account used on the site (e.g., screenshot of e-wallet account, photo of credit card with masked digits).
• Transaction History – Statements showing payment activity (from bank, e-wallet, or card) typically covering the last 1 to 3 months.

Note: The list above is not exhaustive. Additional documents may be requested depending on the case.