UcoBet sports betting

UcoBet Customer Support

4.3/5

David Kane, Author at Bettingsite.cc

Written by:

David Kane

Last Updated: Aug 20, 2024

Sports betting offer

Up to EUR 300 + 75 FS

UcoBet is Restricted

In my experience with UcoBet’s customer support, I found the live chat bot to be quick at addressing simple questions, but it took a while before I could interact with a human agent. When I reached out via email, the response was polite but mid, and I had to wait over a day for a reply. Overall, while the support options are available, they require a bit of patience around here.

UcoBet Customer Support

At UcoBet, customer support is said to be available 24/7 in the form of live chat and email, to make sure that help is just a click away for you. However, we noticed that when you first use the live chat feature, you’ll be greeted by a bot, which may handle basic inquiries but can also feel frustratingly impersonal. If your issue is more complex, you’ll need to wait for a human agent to take over, which can take quite a while here. For help over email, the response time can be slower, with the replies almost always taking longer than expected.

UcoBet customer support

Live Chat Support Yes
E-Mail Support: Yes
David Kane, Author at Bettingsite.cc

Bookmakers reviewer

David Kane

Expert opinion

5

David Kane is an expert content editor at BettingSite.cc, known for his detailed reviews of the newest bookmakers. His in-depth analyses and clear advice benefit both new and seasoned bettors, enhancing their betting experiences with reliable information.