Tip-Top Customer Support
Tip-top Customer Support
If you send an inquiry to customer service at any respectable sportsbook, you can expect a prompt response. It may seem obvious, yet not all platforms prioritize customer service. Thankfully, there is no need to worry at all that this operator is giving top priority to support their players through multiple channels for communication. Contacting Tip-top through live chat or email will get you a response from a support agent quite fast, actually, especially via chat.
On the bottom left corner of the screen, you should see a small chat window that most computers have. On smartphones and tablets, choose “Contact Us” from the main menu. Another option is to locate the live chat feature by scrolling down the page. To find the assistance button, you'll need to take note of the screen size of the device you've chosen.
With chat, you may be sure to get a reply within minutes. Another option is to contact the betting site's support staff via email. Your day may go on as usual while you wait for a response from the staff because emailing is more straightforward than live chatting. While talking just takes a few minutes, the support team's response time might be up to a day. This is one possible downside.
Phone support | No |
Live chat | Yes |
E-mail support | [email protected] |
Ticketing system | No |
Impressively, the Tip-top support crew reacted quickly when I requested them to explain certain payment conditions via the chat option. I made sure to use my favorite chat button and got a reply in less than three minutes. I appreciate that the staff didn’t waste my time because the response was both factual and brief. Instead of the rather slow email option, the chat tool is fantastic because it is always available and gives a fast answer.