SpinDog Customer Support

SpinDog Customer Support

Naturally, you’d expect SpinDog to offer top-notch customer service, right? Yeah, kind of. When you jump into the live chat, a helpful bot will greet you and ask for your login information, date of birth, last payment, and your address to get the conversation rolling. Right after that, a real person jumps in to help you out. In general, the service is pretty decent, but interpersonal skills could use a bit of improvement, at least by the criteria we use.

There's also an email for those longer or trickier things where you need to keep track of everything. They got back to us pretty quickly, and our question was sorted out just fine. You can reach out through email or live chat anytime, day or night, which is quite convenient. If you want to check things out on your own first, there’s a pretty detailed FAQ section that covers most of the questions you might have.