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RealSpin Customer Support
Last Updated: Sep 02, 2024
Sports betting offer
100% up to EUR 100
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RealSpin Customer Support
As RealSpin is an ambitious betting site presenting itself as ‘the best sportsbook ever’, it only makes sense that it will provide the best customer service ever, too… right? Well, to some extent. Your live chat here starts with a friendly bot asking you to present your username, date of birth, last deposit or stake amount, and physical address to start chatting. Immediately after, a real representative joins in to assist you. Overall, the service is okay, although the soft skills could have been better, at least based on our standards.
There is also, of course, email service for longer or more complicated matters where record keeping is a must. The reply time was quite efficient, and our query was successfully resolved. Both the email and live chat services are available 24/7 for all customers. If you’re feeling like doing your own research first, there is an elaborate FAQ section with answers to most possible questions, too.
| Live Chat Support | Yes |
| E-Mail Support: | Yes |
RealSpin Customer Support in other lanugages
Our representative could have won our hearts with better soft skills for sure, as they were rushing us to go according to procedure with no personal feel or regard to our questions before giving the needed details. We understand the importance of a protocol, however, friendly and enjoyable communication is also a must.