OneStep Customer Support

4.3/5

David Kane, Author at Bettingsite.cc

Written by:

David Kane

Last Updated: Nov 21, 2024

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My opinion of the Live Chat at OneStep is somewhat split, seeing as while I do get fast responses, that happens through communication with a ChatBot rather than by actually interacting with a Support agent. As such, I’d say there could still be some improvements done before the 24/7 Live Chat can be considered excellent.

OneStep Customer Support

While a fairly rare occurrence, you could still occasionally stumble into a situation which will require external assistance. When you find yourself needing a helping hand, do your best to remain calm and reach out to Customer Support. You’ll be able to do so in one of the following ways:

  • 24/7 Live Chat;
  • Email.

OneStep customer support

You’ll also do well to check out the ‘FAQ’ section, situated in the shortcuts menu on the leftmost side of the page. A number of commonly made inquiries and frequently dealt with problems have already been addressed, so you can definitely benefit by dedicating a few minutes of your time to familiarising yourself with the FAQs. Grab a drink, some snacks and your favourite comfy blanket – happy reading!

Live Chat Yes
Email Yes

OneStep Customer Support in other lanugages

David Kane, Author at Bettingsite.cc

Bookmakers reviewer

David Kane

Expert opinion

5

David Kane is an expert content editor at BettingSite.cc, known for his detailed reviews of the newest bookmakers. His in-depth analyses and clear advice benefit both new and seasoned bettors, enhancing their betting experiences with reliable information.