Leon Bet Customer Support

Leon Bet Customer Support

Even the very best bookie would crumble to dust without a really good support system – imagine having a big issue, like your wagers not registering, and no one there to help you out with it! Luckily, Leon Bet actually has a pretty great customer support feature that can be accessed via live chat. To do so, simply navigate to any page containing a small, green speech bubble (which is most of them) and then click or tap on it. Ta-da, you’re now chatting with a representative!

And while the live chat feature works well and is very seamless, it isn’t the best solution for everyone. Some may rely on e-mail support due to having a busy schedule, or general anxiety over real-time communications. Sadly, this function is not available here at Leon Bet, and its absence is very disappointing. True, having only live chat is preferable to having only e-mail, but ideally, both options should be made available so that players can contact support in their preferred way.

My experience with the Leon Bet Live Chat:

Despite the lack of e-mail support (which, don’t get me wrong, is absolutely worth condemning, as I have above), my overall impressions of the Leon Bet support team are very positive. When I contacted them via live chat, the agent I connected with was very polite and knowledgeable, and their responses were fairly helpful. I used the opportunity to ask for some elaborations regarding the bonuses and features of the site, such as the loyalty program, and received useful information which ultimately found its way into the very review you’re reading now!

The one negative thing that left an impression is that the responses I was getting were a tiny bit slow – after every question I needed to wait for several minutes before I received a response. This isn’t exactly uncommon at online bookmakers, especially ones as popular as Leon Bet, but it was still something that left an impression. So if you’re planning to contact support, set aside a good half hour before you do. You might need it.