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Lanista Customer Support
Last Updated: Jan 05, 2026
Sports betting offer
100% up to €100
Lanista is Restricted
Lanista Customer Support
Lanista’s customer support system is set up to handle a wide range of user questions and issues through multiple contact channels. The platform includes a Help Centre with categorized articles covering sportsbook topics such as deposits, withdrawals, account verification, and betting markets, allowing many common queries to be resolved without direct contact. For direct assistance, 24/7 live chat is available, connecting users with a support agent quickly for real-time help with urgent matters.
For inquiries that require more detail or attachments, such as account verification documents, payment issues, or complex account questions, users can reach the support team by email at [email protected]. Email support provides a written record of correspondence, which is particularly useful when submitting documentation or tracking the resolution of less time-sensitive problems. This also means that you can keep a record, which is useful, just in case.
| Phone support | No |
| Live chat | Yes, available 24/7 |
| E-mail support | [email protected] |
| Ticketing system | No |
Lanista Compared to Other Bookmakers
Bookmaker
Rating
Bonus
Min Deposit
Min Withdrawal
Payment methods
Licenses
Visit
Lanista
100% up to €100
€10
€10
Tobique Gaming Commission
Restricted
100% up to €1000 + 100 Free Spins
€10
€25
N/A
Casino of the month
Immerion
100% up to €1000 + 100 Free Spins
Welcome Bonus
100% up to €1000 + 100 Free Spins
US Accepted
I contacted support to test the service and was pleasantly surprised by how competent the agents were. They answered all my questions politely and clearly showed professionalism in their approach. Overall, it was a positive experience that suggests Lanista genuinely cares about its customers.