Joker8 Customer Support
Joker8 Customer Support
There are a plethora of ways for sports betting companies to earn the confidence of their dedicated customers. In addition to a safe platform and reasonable terms and conditions, it is essential that there be channels of communication between the two sides. There are two ways to get in touch with customer service at this sports betting site, which you likely already know.
If you ever find yourself in a sticky situation, such as when you make a deposit but don't see your updated balance, the chat option is here to save the day. The chat box tool is located in the desktop's menu on the upper left. If you're using a mobile device, you can find it by scrolling down the page or using the menu in the upper left corner.
However, you may always utilize the email option if you'd prefer to take your time and your inquiry doesn't need a speedy reply. If that’s the case, you will simply need to compose an email and send it to the support team, after which, they will need up to 1 day to reply.
My Experience With Support
I didn’t find information on one of the bonuses at first, but that’s when I decided to reach out to the support team. However, I was informed that I was looking in the wrong section, which was totally true. After that, I had a few more minor queries to which I also got a quick response using the chat tool.
Their customer service agent was amazing to work with in general, but what really made an impact was how fast and effortlessly they understood my question and the info I required, which ultimately saved me a ton of time and energy when composing this review.
Phone support | No |
Live chat | Yes |
E-mail support | [email protected] |
Ticketing system | No |