Frumzi Customer Support
Frumzi Customer Support
All respectable sports betting site managers strive to provide site users with an outstanding and fast customer service experience. Both new and returning consumers can see that the company values its users’ opinions and feedback. Although it might seem like common sense for a platform to add customer support, there are actually quite a few platforms that miss the point – thankfully, that’s not the case here. You may reach Frumzi's support staff in two ways, just like on other platforms – chat and email.
You can make use of the chat box right away from the start by using the little toolbox that is located in the top left corner of most desktop PCs. The “Live Chat” option is easily accessible on mobile devices; just scroll up from the bottom of the page or go to the main menu. If you want a prompt reply, this communication tool will serve you well.
Alternatively, you might want to write an email. You can compose one and send it to the betting site using their mailing address for support tickets. While the response time to emails may be longer than that of chat, they perform the job without demanding your whole attention, making them a good alternative for those who would rather not wait around for a support representative to react for what seems like minutes in chat.
Phone support | No |
Live chat | Yes |
E-mail support | [email protected] |
Ticketing system | No |
In order to test how responsive Frumzi’s support personnel was, I reached out using the chat tool and made up a question regarding the transactions on the spot. Naturally, I got a reply in approximately two minutes when I used the chat function. Plus, it was a helpful and concise answer. If you need any assistance, I suggest using the chat tool.