Crownplay Customer Support
CrownPlay Customer Support
In the sports betting industry, there is no shortage of platforms trying to attract new visitors and keep their regulars happy. A number of things can come together to make this happen; for example, making sure the platform is secure and that both sides can communicate clearly when necessary. There are two ways to get in touch with customer service on this sports betting site, which you might already know.
The chat tool is there for you whenever you have an issue, such as when you fund your account but don't see your balance go up, which can be a huge problem if it were to happen. The chat box tool is located in the desktop's panel on the upper left. Accessing the navigation menu on a mobile device requires either using the top left or scrolling down the page as the position is not the same as on a desktop.
If you would like a more leisurely response and your inquiry does not need an immediate answer, you may always choose for the email option. When this happens, just compose an email and submit it to the support team; they will get back to you within a day.
Phone support | No |
Live chat | Yes |
E-mail support | [email protected] |
Ticketing system | No |
I had a very pleasurable experience with the support agents at CrownPlay, which made me feel appreciated, but more importantly, got my questions answered. First of all, I had a couple of queries regarding the payments and how they work. I used the chat tool and an agent got back to me in less than a minute, which is something that is not present at every sports betting platform out there.