Casina Withdrawal

Casina Withdrawal/Verification

Deposits and Withdrawals

Casina supports a wide range of deposit and withdrawal methods, though the exact list depends on the country of registration. Some regions provide a broader choice while others are more limited, but the available options cover both traditional and modern payment systems. These include Visa, Mastercard, Skrill, Neteller, PaySafeCard, EcoPayZ, Neosurf, Trustly, Interac, MiFinity, Sofort, iDEAL, eZeeWallet, and Jeton. In addition, several cryptocurrencies are supported, such as Bitcoin, Ethereum, Tether, XRP, USDC, ADA, Dogecoin, Litecoin, Bitcoin Cash, and Solana. With this spread, most common preferences are covered, though it is worth checking which methods are active in your country before depositing.

The minimum deposit stated in the Terms and Conditions is €10. However, in practice this amount can vary depending on the selected currency or method. For example, some methods set higher thresholds, with minimums of €20, €30, or even €50. The same principle applies to withdrawals: the official minimum is €10, but depending on the chosen method, the actual requirement may be higher. Deposits are processed in the currency available in the account, although the internal operating currency of the platform remains the Euro.

Withdrawal limits are tied to Casina’s VIP program, with higher levels unlocking larger amounts. At Level 1, withdrawals are capped at €700 per day, €2250 per week, and €9000 per month. At Level 5, the ceiling rises to €2000 per day, €10000 per week, and €40000 per month. This scaling means that those with a higher VIP status can access greater flexibility, while new accounts face tighter restrictions.

In terms of processing times, Casina aims to approve withdrawals within 72 hours of the request or confirmation. In some cases, extra verification checks can extend this period, and withdrawals are not carried out on weekends for security reasons. The maximum timeframe for a withdrawal to reach the account is 7 business days, though this partly depends on the external payment provider and not solely on Casina’s processing speed. An important condition is that all deposited funds must be wagered at least once (x1) before withdrawal, and withdrawals must, where possible, be processed through the same method used for depositing.

There are also rules covering refunds and account activity. A refund request is only considered if submitted within 24 hours of the deposit or within 30 calendar days if an account is accessed by another individual. Casina aims to review such requests within 72 hours. Accounts left inactive for long periods face additional restrictions: if not accessed for 12 months, an account is marked as “Dormant,” and after 30 months, it becomes “Inactive.” Funds from inactive accounts may be transferred to the company’s fund storage account or to the licensing authority, but balances can be reinstated upon contacting customer support.

Lastly, all taxes, duties, or fees linked to deposits, withdrawals, winnings, and bonuses remain the responsibility of the account holder. Casina does not assume liability for these charges, which means each person must comply with the legal and financial obligations in their country of residence.

Verification

Verification at Casina is a mandatory process that follows international standards for customer due diligence (CDD) and anti-money laundering (AML). It is designed to confirm identity, protect against fraud, and allow secure processing of deposits and withdrawals. The procedure is not optional, and accounts remain limited until the required documents are submitted and approved.

To complete verification, two types of documents are typically required:

• A color photo of a valid government-issued ID card or passport to confirm identity.
• A recent color photo of an official document such as a utility bill or bank statement, clearly showing full name and address, issued within the last three months.

Casina may extend the process if needed. In some cases, additional checks are carried out through video calls or third-party vendors. Requests for updated documents can occur whenever deposits or withdrawals exceed €500, when suspicious activity is detected, or if account details are changed. The casino reserves the right to review accounts that appear high-risk, and failure to complete verification within 2 weeks may lead to suspension or even closure, with forfeiture of winnings.

The policy also applies to account misuse. Duplicate registrations, fraudulent activity, or bonus abuse can result in termination. While these measures may feel strict, they reflect the platform’s legal obligations to monitor unusual transactions and prevent money laundering. All identification data submitted during verification is stored and processed under Casina’s Privacy Policy, with the aim of protecting sensitive information. Once verification is confirmed, account functionality is restored, and withdrawals can be processed without interruption.