Casina Customer Support
Casina Customer Support
Casina handles customer support primarily through live chat and email, giving two direct ways to reach the team. The live chat option is built into the website and is available around the clock (24/7). However, it is not instant to access – before starting a conversation, unregistered players must provide their full name, last name, and email. For email communication, the address provided is [email protected], with response times varying based on team availability and workload.

Alongside these direct channels, Casina includes an FAQ section that addresses some common topics. It covers areas like registration, password recovery, payment methods, accepted currencies, and account verification. While the FAQ is useful for basic guidance, it does not cover more complicated scenarios in detail, which means many issues still need to be resolved through live chat or email.
Casina Compared to Other Bookmakers
Bookmaker
Rating
Bonus
Min Deposit
Min Withdrawal
Payment methods
Licenses
Visit
Casina
100% match up to €500
€10
€10
Curacao
Restricted
100% up to €1000 + 100 Free Spins
€10
€25
N/A
I like that Casina has live chat available 24/7 and email as a backup. The FAQ is pretty basic, so for anything more I’d just use the chat, which is reliable enough.