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Cashed Customer Support
Last Updated: Jun 13, 2024
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Cashed Customer Support
There are two reasons why you might be reaching out to a bookmaker’s customer support: you either have a question about the site and its operations, or you’re experiencing technical troubles (like bugs and glitches that actively hinder your experience). If you’ve just got questions, then the live chat of Cashed will be perfectly serviceable for your needs. You can access it from the bottom-right corner of every page, and it can be used to connect with a support representative that will (more or less) answer those questions in real time.
But if you’re having actual problems, like being unable to withdraw or play certain games, our recommendation would be to send an e-mail to [email protected]. There is still no guarantee that you’d receive the kind of assistance you need, but you’re far likelier to get it over e-mail than live chat, as most bookmakers (including Cashed) tend to leave senior and technical staff on e-mail duty. And they’re the best people who can help you resolve these issues.
| Live Chat Support | Yes |
| E-Mail Support: | Yes |
My impressions of Cashed’s live chat experience were… mixed. When asking simpler questions, the support agent was actually pretty helpful – even though it took quite a while to receive a response (nearly 10 minutes for most of the messages). Still, those responses were eloquent and easy to understand, so, no complaints there. However, when I started asking the more complicated questions (such as about Cashed’s owner and license), the support agent’s behavior became very standoffish – which, unfortunately, is a very common occurrence at shady casinos. It’s like they’re getting mad at you for wanting to make sure they’re not scammers!