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BonusKong Customer Support
Last Updated: Mar 17, 2026
Sports betting offer
225% match up to €450
BonusKong is Restricted
Bonus Kong Customer Support
Bonus Kong's customer service is always happy to help, so don't hesitate to contact them if you have any questions or concerns. If the service is functioning as expected, contacting the support team via the most common channels (live chat and email) will get you an answer quickly.
As a general rule, you should be able to choose between two alternative ways of contacting: live chat, which ensures a quick response, and email, which takes a little longer. For faster responses, go with live chat; for longer, more formal conversations, documents, or disagreements, choose email. Nonetheless, feel free to use whichever method of communication suits you the most.
Finally, you'll always find a frequently asked questions (FAQ) section at the bottom of the page. You should read it thoroughly because it contains important information regarding the casino's operations and can provide instant answers to many of your questions. Plus, it will be there for you to go back to in case you need to verify anything later on.
| Live Chat Support | Yes |
| E-Mail Support: | Yes |
BonusKong Compared to Other Bookmakers
Bookmaker
Rating
Bonus
Min Deposit
Min Withdrawal
Payment methods
Licenses
Visit
BonusKong
225% match up to €450
€20
€20
Curacao
Restricted
100% up to €1000 + 100 Free Spins
€10
€25
N/A
Casino of the month
Immerion
100% up to €1000 + 100 Free Spins
Welcome Bonus
100% up to €1000 + 100 Free Spins
US Accepted
I’d say that my experience with customer service was first-rate. Initially, when I used Bonus Kong’s live chat feature, it took a bit for the bot to redirect me to a real person. It took multiple requests to speak with a human, but it eventually happened. I liked that the representative was helpful and kind after I began to ask questions.
The combination of helpful automated responses and fast access to live agents makes sense, and I didn’t mind. You can get help quickly with this clever function, and it works great!