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BillyBets Customer Support
Last Updated: Aug 20, 2024
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Billy Bets Customer Support
Many people sleep on just how important a good customer support feature is. In reality, a good support agent can make you appreciate the site in a whole new light, while a bad one could instantly erase any decent memories you’ve made with it. Testing out Billy Bets’ customer support feature made us feel like the latter – but we’re getting ahead of ourselves.
If you wish to get in contact with Billy Bets (either to receive support with an issue or to just ask a question we haven’t answered), you can either use the live chat feature or send an e-mail. Generally, live chat is recommended for simpler inquiries, ones that can easily be handled by very low-level agents without much power at the site. Any disputes or reports of high-level issues (for example, if you won a big jackpot that wasn’t given to you) are best resolved over e-mail.
| Live Chat Support | Yes |
| E-Mail Support: | Yes |
BillyBets Customer Support in other lanugages
I wasn’t at all pleased with Billy Bets’ live support function. Admittedly, I wasn’t expecting a lot, since live chat generally tends to be the faster, yet inferior way to get support at casino sites – but this really disappointed me. The agent I was connected with took a very long time to answer my questions, and when they did, the answers were very unsatisfactory. At one point I asked about the site’s license, a very basic question that should have been answered without too much hassle. Instead, I was promptly told to just send an e-mail and then the chat was disconnected without my consent. If this is how they treated me for asking questions, how would they treat you when you’re having trouble withdrawing your winnings?