Bets.io Customer Support
Bets.io Customer Support
For a site so jam-packed with showstopping betting options and extra perks, you would expect nothing less than excellent customer support, wouldn’t you? We sure did, but were left a bit confused by what we encountered. We can’t say that there are no options for getting in touch with the site’s management or support team, but it isn’t the easiest task, either.
Here, a live chat feature is missing, which is the biggest drawback of all. Being able to reach out and receive a reply within minutes is the most reassuring quality an online casino can have, but this one lacks it. You can only reach out to the betting hub’s support via email, where the replies aren’t too prompt. Well, there’s the FAQ section too, if you can use it to find answers to your questions.
Still, when we reached out via email, we must admit that the reply wasn’t as slow as we anticipated. Our query, however, wasn’t addressed in the most efficient way possible, but the conclusion of the situation was positive, so everything is fine and dandy.
Live Chat Support | No |
E-Mail Support: | Contact form |
Disappointingly so, this site does not offer a live chat service. That’s a real bummer, considering how important it is to have someone you can reach at all times while betting. After all, we’re talking funds, and funds don’t easily go where there is no guidance or accommodation. All of this being said, it’s clear to see that the casino’s lack of live chat makes it impossible for me to review the experience of using it.