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Betory Customer Support
Last Updated: Sep 26, 2025
Sports betting offer
Up to 500 USDT
Betory is Restricted
Betory Casino Customer Support
Betory offers 2 main channels for contacting customer support: live chat and email. The team advertises availability around the clock, which means help should be accessible at any time of day. For more detailed or complex matters, the support email at [email protected] is provided as the primary option. This is useful for issues that may require attaching documents or explaining in more depth.
For urgent problems, the live chat is meant to be the faster alternative. However, there is an unusual requirement attached to it. Even when logged into the account, the chat still asks for the email and password to be entered again before starting a conversation. This extra step may feel unnecessary, especially for those already signed in, and it could slow down access to help when time is important.
Another drawback is the lack of an FAQ section. Many online casinos provide an FAQ to cover common topics such as deposits, withdrawals, or bonus conditions, which saves time for both the customer and support staff.
Phone support is also not available, leaving only the two digital channels as options.
Betory Customer Support in other lanugages
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The first thing that stood out was the live chat asking me to re-enter my email and password even though I was already logged in. It felt unnecessary and a bit confusing. I also noticed there was no FAQ section, which would have been useful for quick answers to common questions. On the positive side, the replies in the live chat came quickly, so the actual interaction was smooth once I got through.