96 Casino Customer Support
96 Casino Customer Support
Customer support at 96 is provided through a few core channels, giving account holders different ways to reach the team depending on the situation. The main contact method is email, with [email protected] listed as the official address for all inquiries. This is useful for detailed questions or any issue that requires attachments, such as verification documents or screenshots.
A live chat option is also available, which is often the quickest way to get help. Live chat tends to offer real-time guidance, and having it directly on the site means assistance can be accessed during gameplay or while navigating account settings. The level of availability is not specified – there is no mention of whether support is offered around the clock – so expectations for late-hour replies may vary.

The platform includes an FAQ section as well, covering general topics, login and registration problems, payment questions, KYC procedures, and more. These pages help clarify basic processes without needing to contact support, which can save time.
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Nothing particularly impressive from support. Live chat was the quicker option, but the replies felt basic, and email wasn’t exactly fast either.