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2Up Customer Support
Last Updated: Sep 26, 2025
Sports betting offer
€2000 Every Week
2Up is Restricted
2Up Customer Support
2Up provides customer support through live chat, which runs 24/7. The chat connects quickly, with an agent joining the conversation right away. This setup makes it easy to handle urgent matters like payment issues, login questions, or bet confirmations without waiting in long queues. Having staff available around the clock also means players can reach help at any hour, regardless of location or time zone.
Email support is also offered and is available 24/7. While live chat handles immediate problems, email allows for longer communication and the ability to attach documents or request detailed clarifications. This makes it useful for account verification or dispute-related questions where a written record is necessary. Together, live chat and email cover both fast responses and more formal exchanges, giving players reliable contact options.
| Phone support | No |
| Live chat | Yes, available 24/7 |
| E-mail support | [email protected] |
| Ticketing system | No |
2Up Compared to Other Bookmakers
Bookmaker
Rating
Bonus
Min Deposit
Min Withdrawal
Payment methods
Licenses
Visit
2Up
€2000 Every Week
€1
€10
Anjouan Gaming Authority
Restricted
100% up to €1000 + 100 Free Spins
€10
€25
N/A
Casino of the month
Immerion
100% up to €1000 + 100 Free Spins
Welcome Bonus
100% up to €1000 + 100 Free Spins
US Accepted
I contacted 2Up support through live chat and the response was immediate, with an agent joining the conversation right away. The representative took the time to go through each of my questions in detail, explaining the steps clearly without rushing or giving vague replies. Even when I asked follow-up questions, they remained patient and professional, making sure I understood the process before moving on. The interaction felt efficient but also thorough, which gave me confidence that the team is trained to handle more than just basic queries.