1Red Customer Support
1Red Customer Support
The customer support at 1Red really supports you all the way through – they reply quickly, resolve issues resourcefully, and are willing to stay with you until the situation reaches a satisfactory conclusion. Of course, you can first resort to the site’s FAQ section if you prefer finding the answers to your questions alone – almost any query you might have is touched on there.
Other than this, the platform offers live chat 24/7 and an email where you can send more serious procedural queries, complaints, or any other issue that does not need an immediate reply but would benefit from one that is more elaborate. Both of the aforementioned are excellent services, so you can be chill regarding your access to quality customer care.
Live Chat Support | Yes |
E-Mail Support: | Yes |
The reps here are awesome – they resolved some minor issues in less than a minute and addressed the more serious ones with diligence until everything was fine. 10 out of 10, I can’t complain at all.