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TrivelaBet Customer Support
Last Updated: Sep 17, 2024
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TrivelaBet Customer Support
Did you find yourself stuck with some kind of big problem while navigating the website, like being unable to deposit or place bets on your favorite sport? Or do you simply have some questions, like about the promotions or the site’s terms of conditions? Well, there’s no one better to ask about that than the people whose very job it is to answer all your questions! No, not us (though we try to do so anyway), but TrivelaBet’s support team!
You can reach them in two ways: via live chat or email. Live chat can be accessed via the icon in the bottom-right corner of the site, while for email, well, you can probably figure that out! Generally, live chat support will be much faster and more responsive, but the quality of email support is higher, so it’s advisable to use the latter if you have a more serious problem. For simpler inquiries, live chat should do just fine.
| Live Chat Support | No |
| Email Support: | Yes ([email protected]) |
TrivelaBet Customer Support in other lanugages
Overall, I found TrivelaBet’s live chat feature to be fairly mediocre and unremarkable. For starters, it’s worth noting that I connected to an agent very quickly – and also worth noting that support is available in multiple different languages (nine by my count). Both of these facts together mean that quite a lot of qualified people are working on this project, and it wasn’t just outsourced to one lonely guy in India using 3-5 personas. Great sign, at first glance! However, in practice, I didn’t feel the effect of that personnel, as I still received some fairly vague and uncommitted answers from the agent I chatted with. In TrivelaBet’s defense, this isn’t too uncommon in the world of casinos – but at the same time, given the obvious effort they’re putting into this aspect, I was hoping for a little bit more. Maybe I’ll get it in time, once the staff grows more comfortable with working for this particular site.