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SupaBet Customer Support
Last Updated: Nov 20, 2024
Sports betting offer
100% up to €100
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SupaBet Customer Support
Any reputable sportsbook worth its salt will respond quickly to your inquiries sent to customer support as soon as they can. Despite how obvious it may appear, not all platforms value customer service and its importance. The operator is taking customer support very seriously, so you don’t need to be worried. A support person will respond quickly to your inquiry when you contact SupaBet by live chat or email.
Most desktops and laptops include a tiny chat box in the lower right corner where you may access the chat window. From the main menu on mobile devices, click the “Help Centre” option. Alternatively, you can scroll down the page to find the “Live Chat” function. How big the screen is on the device you've selected will dictate where the support button is, so make some time to locate it.
A response is guaranteed in a matter of minutes using chat. Alternatively, you can send an email to the betting site's support team. Emailing is more direct than live chatting, so you can send a question and continue with your day as normal while you wait for a response from the staff. One potential drawback is that the support team can take up to a day to respond, while chatting takes a few minutes.
| Phone support | No |
| Live chat | Yes |
| E-mail support | [email protected] |
| Ticketing system | No |
Incredibly, when I asked the SupaBet support team to explain certain payment condition via the chat facility, they responded fast. In under three minutes from the time I hit the chat button, I had a response. The fact that the reply was also concise and accurate is important to me since it means the team didn’t squander my time. The chat feature is great since it is accessible at all times and provides a quick response, in contrast to the slightly sluggish email alternative.