Scarabet Customer Support
Scarabet Customer Support
There is an abundance of sports betting services going at “war” with each other to make sure they can attract new online betting enthusiasts. There are a lot of moving parts that may make this happen, such as ensuring the platform is safe and having clear communication on both sides as needed. You probably already know that there are two ways to reach the support agents at Scarabet.
In the event that you have any problems, such as when you add funds to your account but do not see an increase in your balance – a situation that might pose a significant issue – the chat feature is what you might want to go for as the replies there happen within minutes. On the panel on the top left of the desktop, you'll see the chat box tool. Because its placement differs between desktop and mobile devices, mobile users will need to either use the top left or scroll down the page to access the navigation menu.
Picking the email option gives you the freedom to respond at your own pace, which is great if your question doesn't need a quick resolution. The support staff will respond to your email within one business day.
Phone support | No |
Live chat | Yes |
E-mail support | [email protected] |
Ticketing system | No |
The Scarabet support agents were very helpful and kind; not only that, but they also addressed all of my queries in a speedy fashion, which was a huge bonus. I wanted to start by asking a few of questions about the payments and how they function. Unlike with some other sports betting platforms, I was able to get a response from a representative in under a minute when I utilized the chat feature, which I suggest you also use whenever you need.