AtoBet Customer Support
AtoBet Customer Support
Good quality customer support is a must for any betting platform that aspires to keep its players around and offer something that sets it apart. Think about it, how long would you stick around if, upon an attempt to have a query resolved, you fell on a def ear for hours, or worse, even days on end? This is exactly why chatting up a rep via live chat or email should be one of the first things you do when considering a betting site. Even if you don’t have a reason, you should just go for it and see how helpful they are.
With the previous paragraph’s criteria in mind, we can confidently say that, luckily, AtoBet offers excellent customer service via live chat and email. Yes, there might not be a phone line but this is quite the rarity these days either way.
The live chat is where you’ll get the fastest and most efficient help, with the only drawback of not being able to keep records unless you download a transcript (which you should definitely do). Email replies take longer, but are effective in more lengthy matters.
Live Chat Support | Yes |
E-Mail Support: | Yes |
The customer support reps here helped me out and were friendly each time I needed something. I got a bit agitated waiting for an email response once, but it was during the weekend so it’s more on me than on them.